An AI receptionist for clinics and healthcare practices

Who is it for?

Private clinics, dental practices, physiotherapy, aesthetics and med-spa clinics, veterinary practices and specialist consultants. Any practice where a large share of calls are routine and the front desk is constantly interrupted.

What the agent handles

• Booking new appointments into your calendar
• Rescheduling and cancellations
• Opening hours, location, parking and what to bring
• Preparation instructions you've approved
• Routine patient questions, answered from your information
• Messages and callback requests for the clinical team

Where the agent stops

A voice agent should never give clinical advice or triage symptoms. We design that boundary before anything is built: which questions it answers, which it declines, and what happens when a caller sounds urgent or distressed. Those calls go to your staff straight away, with the transcript attached.

The escalation rule isn't a limitation we apologise for. It's the feature that makes a voice agent safe to deploy in a clinic.

How is patient data handled?

Healthcare buyers rightly ask this first. Call data is encrypted in transit and at rest, with region-specific hosting and compliance support where your industry requires it. We go through the specifics for your jurisdiction and your systems during scoping, before anything touches a patient.

Talk to Anna

Anna is one of three demo agents on our homepage, built as a patient receptionist for a private clinic. She answers routine questions, finds appointment times and passes urgent requests to clinic staff. Talk to her in your browser.

A healthcare build usually starts with a voice agent, with workflow automation for reminders and follow-ups.